Safe & Responsible Entertainment

Your safety is our top priority

989bd believes that gambling should be a source of fun — not stress or addiction. Use our responsible gambling tools to set your own limits and enjoy the experience.

For players aged 21 and above only

What is responsible gambling and why does it matter?

Online betting and casino gaming have become a popular form of entertainment for millions of people in our country. But like any form of entertainment, the smart approach is to enjoy it within the right limits. At 989bd, we place the highest importance on the mental and financial wellbeing of every player.

Responsible gambling means playing within your means, not continuing to play in the hope of recovering lost money, and not treating gambling as a source of income. It is a mindset, a habit — one that 989bd wants to help you build.

At 989bd, we want to make sure every session stays enjoyable and in control for you. That is why our platform offers multiple self-regulation tools that you can use at any time. Our 24/7 support team is always ready to guide you in the right direction.

Remember, 989bd is for players aged 21+ only. Account registration or participation in games by minors is strictly prohibited, and we reserve the right to suspend such accounts immediately.

Our protective tools

989bd gives you several effective tools to manage your own experience — completely free of charge.

Deposit Limit

Set how much you can deposit per day, per week, or per month — entirely on your own terms. Once a limit is set, changing it requires a waiting period, which protects you from impulsive decisions.

Time-Out Feature

Use the time-out feature when you want to take a temporary break. Your account access can be automatically paused for a set period, from 24 hours to several weeks.

Self-Exclusion

If you feel gambling is getting out of your control, choose self-exclusion. This is a long-term account suspension measure that can be activated with the help of the 989bd support team.

Loss & Win History

View your full gaming history and transaction details at any time. Analyse your spending patterns and make informed decisions — transparency is a core commitment of 989bd.

Loss Limit

Set a cap on how much you can lose within a given period. When the limit is reached, the platform will automatically send you an alert.

Reality-Check Reminder

During extended play sessions, 989bd sends you a reality-check notification — reminding you how long you have been playing and how much you have spent.

Recognise the warning signs of a problem

Gambling addiction often develops gradually. If any of the signs below appear in your own behaviour, seek help right away.

  • Feeling a repeated urge to gamble in order to recover money you have lost
  • Spending more than your set budget and feeling regret afterwards
  • Hiding your gambling from family or friends
  • Feeling irritable or restless when you are unable to gamble
  • Thinking about borrowing money or dipping into savings to gamble
  • Prioritising gambling over work, studies, or relationships
  • Continuing to play beyond limits even after setting them

Get help — we are here

If you experience any of the signs above, there is no shame in it — reaching out for help is the brave thing to do. The 989bd support team is by your side, with complete confidentiality.

Talk to us directly on 24/7 live chat
[email protected] — reach us by email for details
Speak in Bengali — our team is Bengali-speaking
Your information will remain completely confidential

Contact us at any time to set up self-exclusion or a deposit limit — we will act on it straight away.

10 tips for safe gambling

Following these simple habits will keep gambling enjoyable at all times.

01

Set your budget in advance

Decide how much you are willing to spend before you start playing. If you lose that amount, stop — it is the cost of entertainment, not an investment.

02

Stick to a time limit

Decide in advance how long you will play in a single session. Use a timer — when the time is up, stop, no matter how well things seem to be going.

03

Do not play when emotional

Avoid gambling when you are stressed, tired, or under the influence of substances. Your decision-making ability is reduced in these states.

04

Do not dwell on losses

Losing in gambling is normal. The urge to place bigger bets to recover lost money — known as "chasing losses" — is the most dangerous habit of all.

05

Do not treat gambling as income

Casino gaming and betting are for entertainment — not guaranteed earnings. Keeping this mindset makes it easier to avoid disappointment.

06

Take regular breaks

Instead of playing for long stretches without stopping, take breaks in between. Go for a walk, drink some water, talk to someone you care about.

07

Do not gamble with credit or borrowed money

Only play with spare money you already have on hand. Gambling with borrowed money or funds earmarked for bills or savings can cause serious harm.

08

Let someone close to you know

Tell a family member or trusted friend about your gambling habits. Their advice and support can help keep you on the right track.

09

Keep other forms of entertainment in your life

Rather than relying solely on gambling, spend time on other hobbies, social activities, and quality time with family.

989bd's commitment to you

We are not just an entertainment platform — we are working to build a responsible community.

Protection of minors

989bd strictly enforces the 21+ age limit. Identity verification is mandatory at registration. Accounts belonging to underage users are closed immediately.

Data protection

Your personal and financial information is kept secure using SSL encryption and secure payment gateways.

Fair play

Our games are sourced from verified providers and fair play is ensured. There is no room for manipulation or lack of transparency.

Support at all times

Any responsible gambling request — setting limits, closing an account, seeking advice — is processed by us without delay.

Ensuring the protection of minors

Preventing minors from accessing online gaming platforms is critically important. 989bd strictly provides its services only to players aged 21 and above. If there are children or teenagers in your household, please take the following steps:

Install parental control software on your device to restrict access to online gaming sites. Never share your login credentials (username and password) with anyone and do not leave your device unlocked and unattended. Always log out of your 989bd account when you are done.

If you suspect that a minor has used your account, notify us immediately at [email protected] or via live chat. We will investigate promptly and take the necessary action.

989bd never offers bonuses, promotions, or account concessions to minors. This policy is fundamental to our platform.

Play safe, play with enjoyment

Let your experience at 989bd always remain in your hands. Enjoy what the platform has to offer — responsibly.

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